Privacy Policy

This Privacy Policy describes the policies and procedures of Cloud Xperte Pvt Ltd on the use and disclosure of your information when you use the service, and tells you about your privacy rights and how the law protects you. This privacy policy applies to the Site and all products and services offered by Cloud Xperte Pvt Ltd.

Personal Identification Information

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, Usage Data:

• When the user visits our site
• When the user registers on our site
• When the user subscribes to our Newsletter

We may collect personal identification information in connection with other activities, services, features, or resources we make available on our site. Users may be asked for, as appropriate, name, email address, etc. Users may, however, visit our site anonymously and can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

User Location

For operational efficiency and security, we collect location data in the background to verify if users are within office premises. This ensures compliance with company policies and enhances the safety and management of our workplace environment.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our site such as the operating system, the Internet service providers utilised, and other similar information.

The following describes the sources from where we collect information:

• Website contact us form
• Cost estimation tool (also referred to as cost calculator)
• A mobile app built for estimation, communication, and sharing pricing and our offerings
• Chatbot on web and mobile
• Subscription to our content

Web Browser Cookies

Our site may use "cookies" to enhance the user experience. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the site may not function properly.

How We Use Collected Information

Cloud Xperte Pvt Ltd. collects and uses the users' personal information for the following purposes:

• To personalise user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
• To provide and maintain our service, including monitoring the usage of our service.
• To improve our site: We continually strive to improve our site and app offerings based on the information and feedback we receive from you.
• To contact you: To reach you by telephone call, periodic emails, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to functionalities, products or contracted services. If at any time the user would like to unsubscribe, detailed instructions are included at the bottom of each email.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information which is not linked to any personal identification information regarding visitors and users, with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use this information internally to make our services useful and pertinent to you as well as others.

Advertising

Ads appearing on our site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement, in order to compile non-personal identification information about you or others who use your computer. This privacy policy does not cover the use of cookies by any advertisers.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, and security measures like Cloudflare (a universal network ensuring the safety and security of external and internal resources such as APIs, websites, applications, devices, and teams) and SSL (Secure Sockets Layer, a protocol used to authenticate and encrypt links between computer networks) to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Changes to This Privacy Policy

Cloud Xperte Pvt Ltd. may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this privacy policy or the practices of this site, please contact us at info@cloudxperte.com