Privacy Policy

This Privacy Policy describes the policies & procedures of Cloud Xperte Pvt Ltd, on the use and disclosure of your information when you use the service & tells you about your privacy rights and how the law protects you. This privacy policy applies to the Site and all products and services offered by Cloud Xperte Pvt Ltd.

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to Usage Data:

• When the user visits our site
• When the user registers on our site
• When the user subscribes to our Newsletter

We may collect personal identification information in connection with other activities, services, features, or resources we make available on our site. The users may be asked for, as appropriate, name, email address, etc. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

For operational efficiency and security, we collect location data in the background to verify if users are within office premises. This ensures compliance with company policies and enhances the safety and management of our workplace environment.

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our site such as the operating system, the Internet service providers utilized, and other similar information.

The following describes the sources from where we collect information:

• Website contact us form
• Cost estimation tool which is referred to as cost calculator
• A mobile app built for estimation, communication, and sharing pricing and our offerings
• Chatbot on web and mobile
• Subscription to our content

Our site may use "cookies" to enhance the user experience. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings so that it will refuse cookies, note that some parts of the site may not function properly.

Cloud Xperte Pvt Ltd. collects and uses the users' personal information for the following purposes:

• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
• To provide and maintain our service, including to monitor the usage of our service.
• To improve our site: We continually strive to improve our site and app offerings based on the information and feedback we receive from you.
• To contact you: To contact you by telephone call, periodic emails, SMS, or other equivalent forms of electronic communication such as mobile app push notifications regarding updates or informative communications related to functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We do not sell, trade, or rent users' personal identification information to others. If there is a remote possibility of doing so in the future to reliable external sources or government agencies, you can use our 'unsubscribe' option from the website, and all your data will be removed from our database, therein. We may share generic aggregated demographic information which is not linked to any personal identification information regarding visitors and users, with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use this information internally to make our services useful and pertinent to you as well as others.

Ads appearing on our site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement, to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

We adopt appropriate data collection, storage, and processing practices, and security measures like usage of security firewall called Cloudflare (a universal network which ensures the safety and security of your external and internal resources such as APIs, websites, applications, devices, teams, etc.), and SSL aka Secure Sockets Layer (a protocol used to authenticate and encrypt links between computer networks) to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Cloud Xperte Pvt Ltd. may update the privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this privacy policy or the practices of this site, please contact us at info@cloudxperte.com